Legal

Privacy Policy

How Eagle Harbor Residences handles the information you send us through this website.

Information we collect

We collect only the information you choose to send us through the forms on this website: the housing request form, the referral form and the contact form. That is typically your name, contact details, the area and timing of the housing you need, and whatever you write in the free-text fields.

Our forms are deliberately narrow. We do not ask for Social Security numbers, government identification numbers, detailed medical history, diagnoses, medication lists, or banking or payment credentials, and we ask that you do not send them through this website. If a placement proceeds and further documentation is genuinely required, we will arrange a secure way to handle it separately.

How we use it

We use what you send to respond to your enquiry, assess housing availability and fit, and carry a placement forward if there is one. Submissions are stored in this website’s database and are accessible only to authorised Eagle Harbor administrators.

We do not sell your information. We do not share it with third parties for marketing.

Referrals made on someone’s behalf

If you are an organization referring a resident, you are responsible for having the appropriate authority or consent to share that person’s contact details with us. We use those details to contact the resident and the referring organization about housing.

Cookies and analytics

This website may use cookies and analytics tools to understand how the site is used and to keep it working properly. You can control cookies through your browser settings.

Retention

We keep submissions for as long as needed to respond to and administer housing enquiries and placements, and to meet our record-keeping obligations.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will respond.

Security

This website is served over an encrypted connection and submissions are validated and stored securely. No website can promise perfect security, but we collect as little as possible precisely so that there is less at stake.

Changes

If this policy changes, we will update this page.

Contact

Questions about this policy can be sent through our contact form.